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Tier II Network Technician

Tier II Network Technician

A&M Technologies, Inc.El Segundo, CA, US
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A&M Technologies, Inc. has an opening for a Tier II Network Technician :

  • To support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling.

The Tier II Technician roles / responsibilities are as follows :

  • The Tier II network field technician will support the installation and maintenance of the client LAN / WAN devices.
  • Respond to and resolve incidents, demonstrate troubleshooting skills and communicate with the team.
  • Complete assigned tasks within Service Level Objectives / Agreements (SLOs / SLAs).
  • Draft and implement standard network change requests.
  • Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
  • Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
  • Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO / Juniper RMA process).
  • Layer 1 network experience (CAT5 / 6, SM / MM Fiber, Serial cables, SFP).

    • Layer 2 network experience (ability to configure / troubleshoot switches / routers, MAC addresses, VLANs, port security, applying thin and thick configs.

  • Layer 3 network experience (subnetting, familiar with protocols such as OSPF, BGP, HSRP, MPLS, LSP, GRE) Configure and troubleshoot layer 2 switching (VLAN’s, Port Security, Thin Configs).  Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS.  Experience with Visio.
  • Familiar with ServiceNow and Confluence.
  • May have up to 10% COMSEC responsibilities based on site and team needs.

    • Requirements Required Clearance :

  • TS / SCI CI Poly Candidate must have 10 years of experience that can be a combination of work history and education.
  • This equates to a Doctorate and 3 years, master’s and 4 years, bachelor’s and 6 years, associates and 8 years or HS diploma and 10 years.

    • Additional required qualifications include :

  • Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2.  Available to travel up to 20% of the time.
  • Available to work flexible hours, to include weekend support.
  • Ability to work independently and in a collaborative environment.
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    Network Technician • El Segundo, CA, US