Litigation Support Analyst

Credit One BankLas Vegas, NV, US

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Description

Position Summary

Credit One Bank is looking for a Litigation Support Analyst II who will be responsible for receiving, processing, and fulfilling litigation support requests for the Legal Department in connection with pending legal matters, law enforcement requests, subpoenas, and / or garnishments utilizing various Credit One systems and processes.

Essential Job Functions

Research and respond to litigation support requests, law enforcement requests, subpoenas, garnishments, and / or other requests for information related to pending legal matters. Communicating with outside parties (both verbally and in writing) is an essential job function.
Utilize various Credit One systems to collect and synthesize account-level information related to litigation requests, law enforcement requests, subpoenas, garnishments, or other legal process documents.
Process account status updates and / or adjustments in connection with pending legal matters.
Coordinate with various departments within the Bank as well as outside vendors to gather necessary information and documentation pertinent to pending legal matters.
Maintain reports and logs to ensure timely and accurate fulfillment of litigation requests, law enforcement requests, subpoenas, garnishments, or other legal process documents.
Handle sensitive information in compliance with applicable law and department procedures.
Maintain quality standards while handling large volumes of time-sensitive requests.
Perform other duties as assigned.

Position Requirements

Strongly preferred : experience with Credit One's various systems and processes, including but not limited to CAS, CASH, Accurint, CAPS, ANI Reports, FDR, ACH, eOscar, ACI, and / or Remitco, as well as an understanding of Credit One's Customer Service and Collections procedures.

Strong interpersonal skills, excellent written and verbal communication skills, and the ability to work independently in a fast-paced environment under strict deadlines.

Professional demeanor and the ability to build and maintain interdepartmental and third-party relationships.

Detail-oriented, accurate, and able to manage deadlines and other time constraints.

Intermediate skills in Microsoft Office.

Persistent with a strong work ethic.

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.

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Support Analyst • Las Vegas, NV, US