Bilingual Customer Service Representative

A company is looking for a Bilingual Customer Service Representative - Remote. Key Responsibilities : Provide information about SNAP EBT transactions to customers Deliver exceptional customer service by addressing inquiries and resolving complaints Maintain a thorough understanding of products, services, and policies to assist customers effectively Required Qualifications : Must be 18 years of age or older High School Diploma or equivalent Bilingual in English and Spanish Computer / technology savvy with the ability to operate multiple windows and tabs Superb attendance record