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Customer Service Representative

Customer Service Representative

Arlinghaus Heating & Air Conditioning LLCErlanger, KY, US
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Job Description

Job Description

About Us

Arlinghaus Plumbing, Heating and Air Conditioning is a family-owned company committed to exceeding the expectations of our customers by providing the best quality solutions, products and services provided by highly trained and integrity like-minded individuals. If you’re ready to be a part of an organization that is rapidly growing and making an impact on your future, we have the right opportunity for you!

What’s In It For You

  • Unmatched team support
  • Friendly, upbeat work environment
  • Competitive compensation & benefits
  • Paid Vacation & PTO
  • Company paid Short & Long Term Disability
  • Company paid Group Life Insurance
  • 401k with company match

Schedule :

  • Monday-Friday 10 : 30am-7pm OR Tuesday-Saturday 8am-4 : 30pm
  • Full-Time In Office Position
  • Voluntary OT Available
  • Pay :

  • 17-19hr + Bonus!
  • Main Objective

    Book service appointments and do whatever is necessary to promote customer satisfaction.

    Competencies for Success

  • Develop a effective and efficient track record in customer service.
  • Call center experience taking 120 calls per day.
  • IT competent; good typist and proficient with phone systems.
  • Highly organized with exceptional follow-through abilities.
  • Strong verbal and written communications.
  • Ability to build trust and demonstrate empathy.
  • Personality that blends well with a fast-paced, goal-driven environment.
  • Competitive individual contributor who also loves to win as a team.
  • Highly motivated, flexible and great attitude on life.
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    Customer Service Representative • Erlanger, KY, US