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Collector / Meter Reader (WA)

California Water Service GroupGig Harbor, WA, US

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Meter Reader / Collector

The Meter Reader / Collector position reports directly to the Customer Service Manager and is responsible for Meter Reading and Collections in multiple counties throughout Washington State. The position is located in Gig Harbor, Washington.

Essential Functions :

Reads customer and wellhead volume meters accurately according to assigned schedules with the use of a hand-held electronic device, noting any and all questionable readings and concerns
Meter re-reads when necessary
Performs turn-off and turn-on procedures for non-payment and returned checks in connection with collection procedures
Collects monies and provides customers with receipts in the field
Communicates with customers on-site regarding questions about their meter readings or water consumption
Inspects water services and plumbing systems in the field as directed or if indicated by situation on-site. Report tampering with water meters, unmetered water services, potential cross connections, and other infractions of water usage directly to the Customer Service Manager
Installs, repairs and replaces meters, electronic radio transmitters, meter boxes, and lids
Responsible for hanging hand deliver notices
Performs work on-site in the assigned office location
Performs other duties as assigned

Minimum Qualifications :

High School Graduate and / or equivalent relevant water industry or field operations experience

Must obtain Cross Connection Specialist certification within 2 years of employment

Must obtain First Aid Card within 2 years of employment

Ability to complete meter-reading assignments according to schedule with the use of a hand-held device - quickly and accurately

Ability to deal tactfully and professionally with customers

Ability to sustain a walking pace sufficient to read a pre-assigned number of meters daily

Ability to work under adverse weather conditions for extended periods of time

Ability to recognize and report abnormalities found at meter locations

Knowledge and ability to read maps and blue prints

Must be a Team Player and a self-starter who can work in group situations as well as independently with minimal supervision

Strong mathematical, written, and oral communication skills

Proficient in the use of Microsoft Office applications

Valid Washington State Driver's License

Salary Range : $22.50-$37.40 Deadline to submit resume is Thursday, August 21st, 2025.

The Equal Opportunity Policy of the Company is based upon the philosophy that all people should be treated fairly and with dignity. California Water Service, Hawaii Water Service, New Mexico Water Service and Washington Water Service do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, or any other protected class. The Company makes all employment decisions in a non-discriminatory manner. EOE, VET, DISABILITIES.

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Reader • Gig Harbor, WA, US