Cloud Delivery Lead-Tower Lead

Role : Cloud Technical Delivery - Tower Lead

Duration : 12+ Months

Location : New Jersey (Hybrid)

General Summary :

The role combines technology and leadership with customer focus. The role requires a business and technology capable individual to engage with customers to develop enterprise solutions with a core focus on Capgemini's Portfolio.

This role is suitable for people who have :

A client-facing technology consulting background focusing on business requirement gathering, architecting and technology enablement across complex public cloud solutions

Experience of developing and managing business requirements gathering and architecture design work as part of a customer engagement team

Experience of managing technical teams to deliver cloud transformational projects or change programs

Excellent written and verbal communication and customer facing skills

Key Responsibilities :

Responsible for managing and delivering

o Cloud Administration and Support Services

o Site Reliability Engineering Services

o Database Administration and Support Services

o Middleware Systems Administration and Support Services

o Batch Job Administration and Support Services.

Lead & manage a team of technical cloud consultants including setting goals, expectations, and ensuring team alignment to corporate metrics

Provide mentorship, guidance, and career development to team members

Grow and manage the team through establishment of appropriate people development processes hiring, frequent feedback loops, and appropriate adjustments

The successful candidate will also add value as an important team member for the industrialization of Capgemini's cloud solution processes with the objective of improving efficiencies, solution accuracy and continually increasing technical cloud expertise as market expectation and cloud services continue to evolve.

Work closely with customers, Capgemini sales, 3rd party providers and other business units to ensure consulting engagements are successful.

Responsible for understanding the client's technical business and cloud needs and accurately translating the needs into technical requirements to successfully design and deliver a cloud-based solution.

Analyze and make recommendations for a change program in order to drive operational efficiencies based on moving to a cloud / DevSecOps operating model

Provide architecture overview and quality assurance for programs

Shape overall solution with customer teams and progress to design and implementation stage

Work with customer technology, application, security and business stakeholders to ensure that all requirements are gathered and documented to the agreed plan

Potentially own the delivery plan and assume delivery manager role for team of multiple resources

Perform due diligence on proposed designs, identifying potential issues with the execution and operational architectures and recommend possible options

Interface with other technology groups to promote common tools and standards at a global level

Perform impact analysis of proposed major changes to the process / technology landscape of customer systems

Maintain a close relationship with customers' architecture teams

Communicate at C-level verbally, in writing and be comfortable giving presentations at this level

Tools and Technologies :

Cloud Platforms

o Azure

o GCP

o Oracle

o AWS

Ticketing tools service now

Provisioning tools Puppet, Terraform

Configuration management tools - Puppet

Version control software git, GitHub

Infrastructure-as-code ARM Templates, PowerShell, Shell script

Containerization tools - Docker

Orchestration tools Kubernetes, OpenShift

DevOps automation tools Azure DevOps

CI / CD tools Jenkins

OS Linux RHEL,SUSE all flavors, Windows servers

Mandatory & Desired Skills :

Demonstrated experience and organizational skills and ability to lead a team of 50+ strong technical consultants

Significant familiarity with 3 or more domains (e.g cloud platforms, security, infrastructure, tech strategy, business strategy, etc)

Strong public cloud experience with 10+ years of architectural expertise with 2+ years of direct leadership experience including, but not limited to, strategy setting, operational excellence and sales enablement

Demonstrated ability to design complex architectures and understand the technical roles needed to organize a team to develop technical solution

Proven experience in leading large complex technical cloud initiatives

Excellent skills in the areas of interpersonal communication, self-awareness, social acumen and personal credibility

Application performance monitoring tools - Dynatrace

Reporting tools Splunk, Power BI