Job Description
Join the World’s Leading Global Security Company!
- Pay rate $22.00 per hour
- Location Downtown LA, California
- Excellent Benefits and Career Progression!
- DailyPay and weekly pay available
- Must Have Flexible Availability
Allied Universal® is hiring a Security Operations Center Dispatcher . The Security Operations Center Dispatcher has high visibility and is directly accountable for the effective and efficient flow of information from the Security Operations Center (SOC) and Control Rooms to the Corporate Security Management. The SOC is a 24 / 7 operation which provides the Security Operations Team with a comprehensive monitoring approach to provide broad visibility of activity across the enterprise, leverages intelligence from several systems and technology databases that provide advanced correlation, and analysis capabilities to deliver a prioritized list of actionable security incidents to the Security Operations Team.
RESPONSIBILITIES :
Alarm monitoringCCTV monitoringCamera SurveyAnswering phones; operate IP based telephone systemRadio Dispatch; use multi-channel communicationsRadio and call loggingIncident Report issuance and collectionOperations support; routing of call information to the appropriate units for handlingEnsure timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring stationReceive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systemsProcess and evaluate information received from all available sources, and respond with the appropriate communication and dispatch proceduresCoordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g., Officer Dispatch, Incident Reporting, etc.)QUALIFICATIONS :
Must possess a high school diploma or equivalentLicensing requirements are subject to state and / or local laws and regulations and may be required prior to employmentWork experience must include of the following : Demonstrated analytic and critical thinking skills and ability to prepare reportsAbility to prioritize workload based on urgencyDemonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)Ability to communicate effectively with IT and Security Systems professionalsDemonstrated ability to operate radio, telephone equipment and / or console monitorsAbility to adapt in a dynamic work environment while possibly working under pressure