Implementation And Patient Onboarding Specialist

Job Title : Implementation and Patient Onboarding Specialist

Location : Onsite in Plymouth, MN

Schedule : 40 hours / week | Start between 7–9 AM

Contract : 9-month contract-to-hire

About the Role :

We’re looking for a proactive and personable Implementation and Patient Onboarding Specialist to join our growing team. This role is ideal for someone seeking long-term career growth in a dynamic healthcare operations environment. You’ll be fully embedded with 10–15 clinical sites, overseeing daily operations, managing inventory, and ensuring smooth patient onboarding. You’ll also make patient calls to gain deeper insights into their experience and build your understanding of the company’s mission and services.

Key Responsibilities :

• Oversee day-to-day operations at assigned clinical sites
• Manage inventory and troubleshoot site-specific issues
• Investigate and resolve performance discrepancies (., high patient decline rates)
• Maintain strong relationships with site contacts and internal teams
• Make patient calls to gather feedback and enhance company knowledge
• Gather patient updates and ensure accurate data collection
• Prepare for and participate in 1–2 client calls daily
• Monitor site performance and generate reports using Excel
• Collaborate closely with RX specialists for data entry and reporting

Qualifications :

Pay and Benefits

The pay range for this position is $24.00 - $27.50 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Workplace Type

This is a fully onsite position in Plymouth,MN.

Application Deadline

This position is anticipated to close on Aug 20, 2025.