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Infrastructure Delivery Technical Support Technician

Infrastructure Delivery Technical Support Technician

ExperisSouth Bend, Indiana, US
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Job Title :   Cable Install Technician

Location : Onsite – South Bend, IN, US

Duration : 6 Months (Contract)

Pay Rate : $23.50 / hr (W2)

Our client is seeking a skilled and motivated Infrastructure Delivery Install Technician (Technical Support Tech I) to join their infrastructure operations team in New Carlisle, IN. This team is responsible for structured cabling, installation of servers and networking equipment, infrastructure inventory, and supporting project-based initiatives across the facility.

Top 3 Must-Have Skills :

  • Structured Cabling Installation & Troubleshooting

Hands-on experience installing, testing, and repairing copper and fiber optic cabling, including patch panels, patch cords, and cable routing according to industry standards.

  • Hardware Installation & Data Center Equipment Handling

    • Proven ability to physically install and move servers, network devices, and racks in a data center environment, including racking, stacking, grounding, labeling, and quality control.

  • Technical Communication & Ticketing Systems Proficiency

    • Skilled in using ticketing systems (e.g., Jira, ServiceNow) and communication platforms (e.g., Slack, email) to report status, document changes, and coordinate daily tasks with internal teams and vendors.

    Key Responsibilities :

  • Install, inspect, and troubleshoot structured copper and fiber cabling in data center environments.
  • Perform physical installation of network and server racks, patch panels, and related devices.
  • Ensure all work aligns with standard installation practices and compliance requirements.
  • Coordinate daily material delivery, movement, and installation of enterprise IT equipment.
  • Maintain accurate inventory and documentation for all infrastructure components.
  • Utilize ticketing systems (e.g., Jira, ServiceNow) and internal communication tools (e.g., Slack, email) to track and report the status of tasks.
  • Partner with vendors to support infrastructure delivery needs.
  • Maintain a clean and organized workspace, emphasizing quality workmanship.
  • Participate in site walks, infrastructure inspections, and contribute to change execution plans.
  • Provide after-hours support and participate in on-call duties as needed.

    • Qualifications :

  • High school diploma or GED required; technical certifications (e.g., CompTIA, BICSI) are a plus.
  • 1+ years of experience in IT support, infrastructure installation, cabling, or a related field.
  • Solid understanding of computer hardware, networking devices, switches, servers, and cable management best practices.
  • Comfortable working in physical, hands-on roles involving cable termination, racking, and equipment deployment.
  • Strong analytical and communication skills.
  • Ability to lift / move up to 40 pounds regularly; participate in group lifts for heavier items.
  • Willingness to work onsite and travel up to 50% within the regional area.
  • Ability to work safely at heights and on ladders, and to walk job sites with uneven terrain.
  • Availability to work shifts aligned to a 24 / 7 operational environment, including after-hours as needed.

    • What’s in It for You?

  • Opportunity to work with cutting-edge server technologies and infrastructure at scale
  • Hands-on experience in data center environments and critical IT systems
  • Join a fast-paced, collaborative team working on high-impact infrastructure projects
  • Expand your technical skills and grow in a dynamic, enterprise-level IT organization

    • If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

    About ManpowerGroup, Parent Company of : Manpower, Experis, Talent Solutions, and Jefferson Wells

    ManpowerGroup (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –  Manpower, Experis, Talent Solutions, and Jefferson Wells  – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

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    Technical Support • South Bend, Indiana, US