Operations Manager - Banking Operations

Operations Manager Banking Operations

Location : Washington, D.C.; In-person (4 days / week after the initial 90-day period)

Status : Full-time; Exempt

Reports to : Sr. Director of Operations

Direct Reports : 6+

Typical Work Hours : 8 : 30 a.m. to 5 : 00 p.m. Monday to Friday

Since 1999, Monex USA has provided corporate clients with the best foreign exchange (FX) and international payment solutions in the industry. Monex USA guides thousands of clients, from a broad spectrum of industry sectors, through the intricacies of the currency markets. Our unique market insight is widely recognized in main-line business media such as The Wall Street Journal, Reuters, Bloomberg, and CNBC.

The Operations Manager plays a critical leadership role in shaping and executing the strategic direction of Monex USA's banking operations function. This role is charged with driving operational excellence, developing high-performing teams, and partnering cross-functionally to ensure the delivery of scalable, client-centric solutions. Rather than focusing solely on daily activities, the Manager is expected to build a proactive and resilient operational framework that supports the company's growth, mitigates risk, and enables innovation.

The Operations Manager will lead, coach, and develop a team of operations professionals, cultivating a culture of accountability, continuous improvement, and adaptability. Through close collaboration with stakeholders across Trading, Dealing, Compliance, IT, and Finance, you will ensure seamless integration of operational strategy with broader business goals.

Key Responsibilities

• Strategic Leadership
• Team Development & Coaching
• Cross-Functional Collaboration
• Risk & Control Frameworks
• Data-Driven Decision Making
• Continuous Improvement & Change Management
• Stakeholder Engagement
• Talent Acquisition & Onboarding

Key Interfaces

Required Qualifications

Compensation

Benefits