Senior Client Service Associate

A company is looking for a Sr Client Service Associate. Key Responsibilities Serve as the primary point of contact for Progress Track clients, ensuring satisfaction and partnership Design and deliver internal and external trainings for Progress Track, maintaining updated resources Innovate and enhance Progress Track's usability and functionality while managing client engagement activities Required Qualifications High School diploma or equivalent required; bachelor's degree preferred 4+ years of related work experience Proven success in client relationship management and engagement Strong organizational skills with the ability to manage multiple projects 3-5 years of experience working directly with special education programs