Customer Care Advisor

A company is looking for a Customer Care Advisor. Key Responsibilities Initiate the sales process and generate qualified leads for sales staff Represent the company as a subject matter expert during customer calls Update systems to document customer interactions and handle issues diplomatically Required Qualifications 3+ years of customer service and / or sales experience Previous solar customer service or sales experience is highly desired Proven track record of reliability and a strong work ethic Ability to accept and apply coaching and feedback from leadership Flexibility to adapt to the needs of the business and team