A company is looking for a Customer Support Specialist to provide exceptional support and training to clients in the research pharmacy sector. Key Responsibilities Provide technical support for clients using company tools across multiple channels Lead training sessions for the VesTigo Virtual Classroom Collaborate with internal teams to enhance product development and customer satisfaction Required Qualifications At least 3 years of relevant experience in Research Pharmacy (Investigational Drug Services) at clinical sites Experience with the VesTigo application Demonstrated training skills with the ability to deliver instructional material remotely using MS Teams Ability to work independently while managing multiple tickets / issues daily Positive, team-oriented attitude
Customer Support Specialist • Salem, Oregon, United States