Description
Company Culture & Core Values :
Terra West Management Services’ primary goal is to provide excellent service to both internal and external clients by living through our Core Values. Our culture and business thrives when each team member works positively, cooperatively and respectfully with every person we come in contact with. In addition to performing the essential functions of the position, our ideal candidate would contribute to the cultural health and overall success of the company by identifying with and promoting our Core Values.
Essential Functions
- Communicate with owners via phone, email, mail or personally
- Research and resolve owner issues and payment discrepancies
- Receive owner disputes and prepare forms for manager / board approval
- Open and sort mail and bank bags
- Endorse and post owner payments
- Prepare bank deposits and process manually or electronically
- Process account adjustments, credits and charge sheets
- Manually apply credits to appropriate charges
- Process address change requests and ACH applications
- Maintain accounts receivable records both on paper and electronic
- Other duties as may be assigned
Core Competencies
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential duties and responsibilities of this position :
Attention to detail and accuracyStrong interpersonal skillsExcellent communications skillsOrganizational and problem-solving skillsRequirements
Minimum Qualifications :
Customer service experienceIntermediate knowledge of Word and ExcelProficient in data entry and time managementPreferred Qualifications :
C3 Accounting SoftwareAccounting department experience, particularly Accounts ReceivableADA Requirements :
See and read small print, both on paper and on a computer screen, quickly and accuratelySit for extended periods of time while working at a computerHear and speak clearly on the telephone and in personWork Posture Requirements :
Sitting : ConstantlyStanding : FrequentlyWalking : FrequentlyDriving : N / ABending (from waist) : FrequentlyCrouching (squat) : RarelyKneeling : OccasionallyCrawling : N / AClimbing (stairs) : N / AClimbing (ladder) : N / ATwisting : N / AReaching : RarelyWrist Motion : OccasionallyCarrying Requirements :
Items Carried : Files / Board booksDistance : 50 stepsTimes Per Day : 5Maximum Weight : 5 poundsMoving / Lifting Requirements :
Items Moved / Lifted : Paper filesTimes Per Day : 5Maximum Weight : 3 poundsMoving / Lifting Levels / Heights :
Floor : OccasionallyKnee : RarelyWaist : OccasionallyChest : OccasionallyOverhead : OccasionallyPush / Pull Requirements :
Item Name : Furniture Frequency : FrequentlyEnvironmental Conditions :
Inside / Outside : NoHot / Cold Temperatures : NoWet : NoNoise : NoPower Equipment : NoTraffic Hazards : NoChemical Hazards : NoHeights : NoDust : NoClose Quarters : NoFumes / Odors : NoEEO / Drug Free Workplace