Job Summary
The Technical Support Specialist in Site Reliability engineering (SRE) will be responsible for ensuring the reliability and stability of the systems and applications. The role involves providing technical support, troubleshooting issues, and implementing solutions to optimize system performance and availability. The Specialist will play a crucial role in monitoring, analyzing, and enhancing system reliability to meet business objectives effectively. (.) Key Responsibilities
- Provide technical support and assistance to ensure the reliability and stability of systems and applications
- Troubleshoot and resolve technical issues related to system performance and availability
- Collaborate with cross functional teams to implement and optimize solutions for system reliability
- Monitor system performance metrics and develop strategies to enhance system reliability
- Implement automation tools and scripts to improve system monitoring and maintenance processes
Skill Requirements
Strong knowledge of site reliability engineering (sre) principles and practicesProficiency in scripting languages like python, shell, or powershellExperience with monitoring tools such as prometheus, grafana, or nagiosFamiliarity with cloud platforms like aws, azure, or google cloudExcellent problem-solving and analytical skillsStrong communication and teamwork abilitiesAbility to work in a fast paced and dynamic environment