Clinic Call Center Representative

A company is looking for a Clinic Call Center Representative. Key Responsibilities Handle inbound and outbound calls, book appointments, and verify patient insurance coverage Provide excellent customer service and ensure efficient responses to patient inquiries Maintain confidentiality of customer data and utilize technology within established guidelines Required Qualifications High School Diploma / GED or equivalent experience Must be 18 years of age or older 1+ years of experience in a high-volume customer service environment Experience or willingness to learn telecommunications hardware and software Knowledge of administrative and clerical procedures and systems