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Administrative Assistant

Administrative Assistant

Wake Technical Community CollegeSouthern Wake Campus
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Position Description

Most postings are open for a limited time, depending upon the number of applications received. When the maximum number of applications has been met as stated above, the position may close without notice. Please apply immediately.

Pay Grade : Assistant 6

This position provides administrative support to the Information Technology academic division.

Responsibilities and Duties (

  • Essential Functions)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

  • Greets students and other visitors, determines their needs, and directs them accordingly
  • Answers telephone calls, screen and refer calls when appropriate, takes messages, and dispenses information
  • Processes student transcript evaluations, faculty workloads, and enrollment tracking
  • Provides administrative support for the Dean of Information Technology, the Office of the Provost of Information Technology and serves as backup support for IT Workforce Continuing Education
  • Processes travel requests for the department including logistics planning, purchasing of travel, and prepares reimbursement requests
  • Manages program of study and course changes for the IT division
  • Works closely with the Dean, Assistant to the Dean, other Administrative Assistants, staff and faculty to ensure division guidelines are met

    Performs required data entry, filing, ordering of office supplies, daily distribution of mail, updates directories and checking out equipment

    Initiates required purchasing following College policy and procedures

    Facilitates prompt pick up / delivery of mail daily, and sends academic and travel calendar reminders and notifications of deadlines

    Answers telephones and provides information to callers, takes messages, or transfer calls to appropriate individuals

    Tracks reminders for scheduled travel and reviews and processes travel authorizations and travel reimbursements for faculty and staff in a timely manner

    Assists with functions at various sites as directed

    Provides other general office support for divisions as needed

    Provides general office support for the area including ordering keys, office supplies, and reporting office needs for office moves, repairs, or other Eagle Assist requests

    Qualifications

    Knowledge, Skills, and Abilities

    Must be energetic and self-motivated

    Must be proficient in Microsoft Office including MS Word, PowerPoint, and Excel

    Demonstrated experience in compiling, tracking and monitoring expenditures

    Must be able to perform all responsibilities in a timely manner

    Must have excellent communication skills : listening, speaking, and writing

    Must display professional interpersonal etiquette in person and on the telephone

    Must be someone who honors commitments, is reliable, and punctual

    Must have ability to work harmoniously with supervisors, staff, faculty, students, and the general public to accomplish the goals and objectives of the College

    Will work in an office setting, but may also be required to travel across the campuses

    Must provide quality customer service by creating a welcoming and supportive environment

    Must conduct oneself in a manner consistent with the College's standards of ethical conduct

    Minimum Requirements

    Associate's degree or a combination of college courses, postsecondary training and certifications

    Two years’ experience as an administrative assistant in an office setting

    Preferences

    Prior experience working at an academic institution

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    Administrative Assistant • Southern Wake Campus