Provider Service Representative

A company is looking for a Provider Service Representative to assist healthcare providers with inquiries and issues. Key Responsibilities Answer incoming calls from providers and determine the type of assistance needed Document information and follow up to resolve issues in real time Meet established performance goals related to efficiency, accuracy, and member satisfaction Required Qualifications High School Diploma / GED or equivalent working experience Must be 18 years of age or older 1+ years of experience in a related environment using phones and computers Proficiency with Windows PCs and ability to navigate multiple programs Ability to work full-time (40 hours / week) during designated hours, including training