Operations Supervisor

A company is looking for a Supervisor, Operations (Event Processing). Key Responsibilities : Develops and motivates employees through communication, feedback, coaching, and performance reviews Manages daily operations by monitoring inventory levels and staffing to meet customer SLA requirements Engages in service recovery activities by addressing escalated customer issues effectively Required Qualifications : Bachelor's degree or equivalent work experience At least two years of supervisory experience, preferably in a startup environment Ability to develop and engage employees effectively Strong relationship-building skills with internal and external stakeholders Proficient in Microsoft Office, especially Excel