Automotive Service Advisor

Job Description

Job Description

Now Hiring : Service Advisor | Ed Martin Buick GMC

Carmel , IN | Full-Time | Above-Market Pay + Bonuses

Are you passionate about customer service and the automotive industry? Ed Martin Buick GMC , a family-owned and fast-growing dealership , is looking for a Service Advisor to join our state-leading team!

About the Role :

As a Service Advisor , you'll be the bridge between our valued customers and our expert technicians. Your job is to create a smooth and professional experience for every guest—from scheduling and check-in to service updates and final delivery. We pride ourselves on offering a fun, fast-paced, and rewarding work environment where customer satisfaction and teamwork come first.

Responsibilities :

Greet customers and determine their service needs with care and accuracy

Clearly explain recommended services and keep customers updated throughout the repair process

Create repair orders, verify warranty and service contract coverage

Coordinate with technicians to ensure timely service completion

Maintain high CSI scores and build lasting relationships with customers

What We’re Looking For :

Service Advisor or automotive experience preferred , but we’ll train the right person

Strong customer service, communication, and problem-solving skills

Detail-oriented and organized, with the ability to multitask in a busy environment

A team player with a positive attitude and a drive to succeed

What You’ll Get :

Above-market pay + performance bonuses

Full benefits package : health, dental, vision, 401k, paid time off

Ongoing training and advancement opportunities

A family-owned culture that values your contribution

Work with a high-performing team in a state-leading dealership

Start Your Next Chapter with Ed Martin Buick GMC

If you’re a motivated, customer-first professional looking for a long-term career with a dealership that values people over profits , apply today !

To Apply : Submit your resume in person or online

Location : 9896 N. Michigan Road, Carmel, IN

Visit us at www.edmartinbuickgmc.com or https : / / edmartincareers.com / apply -now /

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.