Veterinary Receptionist - Emergency (ER)

Job Description

Job Description

Veterinary Receptionist (Client Care Coordinator) – Emergency (ER) – Encinitas, CA

We are a transformative veterinary hospital that offers an elevated level of care to both our patients (fur babies) and caregivers (clients). At Papaya Veterinary Care, our journey began with a simple yet powerful realization : veterinary care works best when doctors are empowered to be true medical leaders and business owners. We provide autonomy to our hospital teams while providing the resources and support of a larger veterinary network. We take pride in providing brand new state-of-the-art facilities, medical care led by experienced doctors, and a team of passionate technicians dedicated to delivering the highest level of care possible.  By providing a positive and healthy work culture for our staff, we can commit to creating an exceptional and uplifting experience for all our clients, patients, and employees.

Our emergency hospital is not far from the gorgeous Encinitas coastline. Our hospital is roughly 3000 square feet, plenty of treatment tables, exam rooms, surgical room, and a break room for staff to put up their feet. We share a common passion for animals and thrive in a collaborative environment. If you are looking for an elevated experience in Veterinary Care, you have come to the right place!

Duties and Responsibilities :

• Provide outstanding client communication and education.
• Give and receive feedback real time.
• Maintain safe, clean environments.
• Adaptability to an ever-changing environment, where urgent or emergent cases will be taken as they arrive.
• Provide empathetic and helpful interaction to clients, vendors, peers, and managers.
• Have sound judgement regarding prioritization, next steps and in communication with clients, vendors and peers.
• Function independently and with a team.
• Advocate for the patient while providing exceptional comfort and client service.
• Take initiative.
• Other duties as assigned.

Requirements :

Benefits

Employment is “at will”

Job Type :  Full-time

Salary : $20.00 - $22.00 per hour

Education : High school or equivalent (Required)

Work Location : In person

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