Development Assistant

Job Description

Job Description

The Development Assistant's primary role is supporting the administrative efforts of the department, including the museum membership programs and event logistics and planning, under the direction of the Development Manager. The position is responsible for supporting the implementation of all components of membership, including approved strategy and administration of membership recruitment efforts, data and record management, reporting and analysis, as well as accurate and timely fulfillment of membership processing, acknowledgements, and member requests. Additionally, they provide essential support for member and donor events and support the department's grant and corporate sponsorship initiatives. As a representative of the museum's Development Department, the Development Assistant must excel at working with the public. They are an enthusiastic self-starter with excellent written and oral communication skills, superb attention to detail, an affinity for organization, and a collaborative work style who thrives in a fast-paced environment, takes direction well, and can juggle multiple projects at different stages of completion.

The Development Assistant also provides general administrative support to the Development team and Hunter senior leadership, performing a variety of tasks to ensure that the day-to-day functions of the Development Department are achieved. The Development Assistant is trained to assist with the maintenance of the constituent database. Ongoing training and professional development opportunities are also offered in this role with the goal of becoming a power user of the constituent database.

Key Responsibilities

• Generates monthly membership renewal notifications, membership fulfillment letters, and acknowledgment letters, and prepares deposit and revenue reports as needed.
• Assists with data entry, reporting and tracking of membership programs through CRM system.
• Generates reports to measure results of fundraising campaigns and overall membership retention and growth. Monitors progress towards revenue goals.
• Maintains detailed records of major donors and trustees, both in CRM and department drive, ensuring seamless communication both internally and externally.
• Runs detailed queries as requested for specific needs.
• Handles member questions and donation requests via phone calls and through email. Addresses questions and fulfillment of member benefits.
• Implements best practices and strategies in member stewardship, renewal and upgrading of current and lapsed members.
• Manages RSVPs for monthly Chairman's Circle events and other donor cultivation events, including creating and sending invitations (e-mail and physical), monitoring RSVPs, sharing updated lists.
• Provides administrative support to Guest Services for member cultivation initiatives.
• Under supervision of the Development Manager, researches and reports on industry messaging, membership programs, and events.
• Assists in implementation of direct mail and online campaigns to acquire, upgrade, and renew members. Maintains schedule of solicitations and ensures member contact information is up to date.
• Acts as a representative for Development at member events, including but not limited to exhibition opening receptions, member parties, and monthly Chairman's Circle events. Assists with event set up and break down.
• Under the supervision of the Development Manager, creates and updates event and program sponsorship materials, active sponsor lists, and event invitations and RSVPs.
• Responsible for administrative tasks such as purchase orders, check requests, invoices, and maintaining multiple planning calendars and tracking documents for the Development department.
• Helps in the planning, implementation and record keeping of fundraising activities and member programs, including the museum's flagship fundraisers, Spectrum and the annual Spring fundraiser.
• Administrative support services for the Development Department and board management as needed.
• Participates in special projects and cross-functional work teams as required.

Key Requirements

Full-time, hourly (Starting at $18 / hour, commensurate with experience); Monday – Friday, 40 hours / week. 2-3 times per month will be required to work evenings and occasional weekends for events.

All submissions must be received by September 1, 2025.

Job Posted by ApplicantPro