IT Business Analyst

Responsibilities Brasfield & Gorrie, a recognized leader in the construction industry, has an exciting opportunity available for an IT Business Analyst. The IT Business Analyst is responsible for leading teams through implementation of process improvements across multiple projects to ensure efficiency, improve accuracy and consistency, and achieve maximum optimization of department employees by use of processes, technology, and / or automation. This individual must demonstrate strong attention to detail and must be able to work individually and / or with a team. Responsibilities and Essential Duties include the following (other duties may be assigned) : Create, manage, and implement project plans & team for process improvement Implement systems and processes to better support the company objectives Gather requirements for projects Develop other’s ability to understand and write technical documents / requirements Identify and eliminate unnecessary or duplicated tasks Automate simple activities and identify ways to perform some activities simultaneously Recommend future process improvement opportunities Use technology to add automation, improve accuracy and consistency Leverage problem solving and critical thinking skills to uncover and drive better processes Coordinate internal and external resources when needed Streamline processes to help improve efficiencies Define scope details for each process implementation and track progress to completion Document existing and new process integration implementation specifications Recommend process improvement opportunities and partner to help implement and support Develop and provide the right metrics to measure process quality and productivity Serve as change agent with strong credibility and influence in the department / organization Ensure deadlines, objectives, and projects are met on time Document current state and future state workflows Drive the support & coordination to provide reports and any other requested information for internal or external clients when needed Teach users & support effective training including documentation Lead and implement projects as needed across the company Mentor and train peers Education - Skills - Knowledge - Qualifications & Experience Bachelor’s degree required Five or more years of related experience required Four years of process improvement experience required Related certifications preferred but not required Knowledge of Oracle JD Edwards Enterprise One and / or SuccessFactors preferred but not required Experience coordinating and driving implementation activities Strong customer service and interpersonal skills Confident in change management Excellent communication, analytical, mathematical, quantitative and organizational skills Analytical techniques with modeling, mapping, diagramming, analyzing, charting, benchmarking Intermediate Microsoft Excel or Smartsheet skills required Ability to manage multiple projects simultaneously Problem solving and troubleshooting skills with the ability to exercise mature judgment Familiar with team collaboration tools and project management Ability to develop and build reports and technical requests when needed