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Accounts Receivable Analyst

Accounts Receivable Analyst

Parts AuthorityGlendale, AZ, US
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Accounts Receivable Analyst

The Accounts Receivable Analyst will support credit / collections efforts by ensuring full compliance with credit / collections policy, procedures, and timely collections activities. The A / R Analyst will also provide excellent customer service through resolution of accounts receivable and credit issues for our customers. This position will work closely with our sales, distribution, and accounting teams.

Responsibilities include :

  • Advanced experience in collections diligence with a resolution approach
  • Excellent negotiation abilities, complex problem solving, judgment, decision making, and critical thinking - advocate for our customers but maintain company business principles
  • Ability to communicate with verbal and written proficiency
  • Places and releases credit holds as outlined by supervisor and credit terms
  • Administers standalone payment plans as necessary
  • Obtain and mail invoice copies / statements for customers, as requested
  • Processes daily credit card payments as required
  • Researches and processes customer claims of invoice payment.
  • Researches and processes charge backs, returns, and bad checks
  • Answers accounts receivable phone inquiries and follows up
  • Perform other activities as assigned.
  • Maintain and promote workplace safety
  • Securing and transferring cash or other assets.

Qualifications include :

  • Bachelor's degree in Business, Accounting, or Finance from an accredited 4 year university preferred
  • Minimum of 3+ years of credit and collections experience.
  • Previous experience in credit & collections, accounts receivable management and billing systems.
  • Excellent analytical, mathematical, organizational and reporting skills.
  • Working knowledge of D&B reports, Experian Reports or other credit related reporting tools.
  • Accomplished negotiator with strong professional demeanour for interacting and communicating in difficult and stressful situations.
  • Industry experience preferred (i.e. Wholesale Distribution with foreign / domestic supplier mix).
  • Exceptional organization skills and ability to follow through on commitments.
  • Exhibit exceptional customer service to internal as well as external customers
  • Ability to effectively manage tasks and delegate work appropriately.
  • Advanced Experience in MS Office (Excel, Word, Outlook) is required
  • Some of the benefits of being a part of our growing Parts Authority family include :

  • Medical Coverage
  • Pharmacy Coverage
  • Dental Coverage
  • Vision Coverage
  • Basic Life and AD&D
  • Short Term Disability Coverage
  • Voluntary Short Term Disability Coverage
  • Voluntary Long Term Disability Coverage
  • Flexible Spending Account
  • Commuter Expense Reimbursement Account
  • Health Savings Account
  • Health Reimbursement Account
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • ID Theft Insurance
  • Legal Plan Insurance
  • Pet Insurance
  • Employee Assistance Program (EAP)
  • Paid Holidays, Sick and Vacation
  • Profit Sharing / 401 (k) Plan
  • Employee Discounts on Merchandise
  • We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non-job-related medical condition or handicap, or any other legally protected status. "We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance."

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    Account Receivable Analyst • Glendale, AZ, US