The Job
The Program Manager will facilitate the planning, design, and implementation of programs (groups of projects) that are linked through common departmental or organizational goals and strategies. The Program Manager combines analytical thinking, business knowledge and program management skills to develop the framework for execution to make certain the programs are aligned with the organization’s larger strategy.
You Will
- Lead programs (group of projects) that are linked through common departmental or organizational goals and strategies.
- Articulate vision, goals and objectives for the organization, especially as it relates to the assigned program.
- As a self-starter drive strategic projects and ensure deliverables are aligned with the organization’s larger strategy.
- Manage the execution of strategies through program design and implementation, ensuring strategic alignment with executive-level partner(s).
- Create thorough documentation for proper retention and document repository best practices.
- Manage multiple projects and assignments under the umbrella of the associated program (that are cross-functional and multi-disciplinary), serving in a project leadership capacity. Assemble project teams, collaborate on individual responsibilities, develop project schedules, and determine resources needed to achieve milestones and overall objectives / outcomes.
- Ensure change management feasibility, plan and implement accordingly. Develop effective communication strategies to facilitate initiative rollout. Deliver notifications and program / project updates to affected parties. Keep internal and external stakeholders informed of progress, challenges, and barriers.
- Identify and manage risks associated with individual projects and overall program, develop and implement mitigation strategies to remove barriers.
- Develop collaborative relationships with key business partners and other consulting resources to help drive and lead cross functional project efforts.
- Plan, monitor, and adapt program success based on outcomes. Develops and oversees policies and processes for operational efficiency and program quality.
- Facilitate senior management decision making by analyzing strategic alternatives and developing recommendations.
- Drive creation of SOPs, Job Aids, and training aspects of process improvements and program design.
- We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
- Actively support the achievement of SCAN’s Vision and Goals.
- Other duties as assigned.
Your Qualifications
Project management experience, with an intermediate to advanced understanding of project management principals.Bachelor’s Degree required ; Graduate or Advanced Degree preferred.PMP preferredLeadership - Skilled to develops othersProblem Solving - Good problem-solving skillsOptimizes Work Processes - Identifies and creates processes necessary to get work doneCollaboration - Partners across all SCAN and vendorsCulture - Demonstrates and lives a positive culture of driving improvements to be member and provider obsessedDemonstrated capability of panning for short- and long-term range goalsModerate to strong skills in quantitative analysis, qualitative analysis, and problem-solvingAnalyzing internal / intra-departmental processesEffective verbal and written communication skills, catered to a variety of audiences at various levelsManaging competing priories and expectations across multiple stakeholders, ability to manage a variety of projects simultaneouslyEffective change management.Demonstrated understanding of healthcare industryAbility to develop and maintain positive relationships and facilitate the exchange of information across business unitsWhat's in it for you?
Base salary range : $106,200 to $153,705 per yearInternal title : Program ManagerWork Mode : Mostly RemoteAn annual employee bonus programRobust Wellness ProgramGenerous paid-time-off (PTO)Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holidayExcellent 401(k) Retirement Saving Plan with employer match and contributionRobust employee recognition programTuition reimbursementAn opportunity to become part of a team that makes a difference to our members and our community every day!