Patient Account Specialist
Lower Cape Fear LifeCareWilmington, NC, USjob_description.job_card.variable_days_ago
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job_description.job_card.job_descriptionEducation : High school diploma or GED required; Associate’s degree or equivalent education / experience preferred. Experience : At least 1 year of related experience required; 2 years preferred. Certifications : CHAA or CHAM preferred but not required. Tech Skills : Proficient in Microsoft Excel; Microsoft Word is a plus. Comfortable with basic math and algebra for calculating discounts, percentages, and rate changes. People Skills : Clear, professional communication with both internal and external contacts. Work Style : Able to work independently, manage regular deadlines, and stay organized. Physical Requirements : Sitting or standing for long periods, walking, lifting / carrying files and supplies, reaching, stooping, and extended data entry.
Job Description
Job Description
Patient Account Specialist
Location : Onsite at our Corporate Office – Wilmington, NC
This is not a remote position)
Schedule : Full-time, 40 hours per week. Overtime or flexible hours may be needed during peak billing times.
What You’ll Be Doing
- Preparing and transmitting insurance claims using patient files as documentation for reimbursement of care provided.
- Entering patient financial information accurately in Netsmart and auditing files monthly to make sure all payers are billed for patients served that month.
- Collaborating closely with our Simitree Outsource Billing Team.
- Working with both internal teams and external contacts to ensure billing documentation is accurate, complete, and available.
- Monitoring and following up on delinquent patient accounts.
- Auditing patient files for accuracy and ensuring accounts receivable / payable information matches claims filed.
- Organizing your workload to stay efficient and meet deadlines.
- Building positive relationships with colleagues and maintaining excellent customer service.
- Demonstrating the mission, vision, and values of Lower Cape Fear LifeCare every day.
What We’re Looking For
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Patient Account Specialist • Wilmington, NC, US