Job Description
Position Summary :
As the Director of E-Commerce, you will spearhead the company’s digital sales and online presence, driving revenue growth through innovative, data-driven strategies. Leading a dynamic team, including email and SMS specialists, you will optimize user experiences, execute high-impact campaigns, and align efforts with the company’s mission to deliver exceptional products and captivating digital experiences that resonate with customers.
Key Responsibilities :
Strategic Leadership
- Develop and execute a comprehensive e-commerce strategy aligned with the company’s vision, mission, and growth objectives.
- Identify market trends and growth opportunities to maximize online revenue and strengthen digital presence.
- Stay ahead of e-commerce trends by leveraging cutting-edge tools and technologies to maintain a competitive platform.
Website Optimization and User Experience
Oversee website optimization for top performance, speed, and seamless user experience across all devices.Streamline the checkout process to minimize cart abandonment and ensure secure, user-friendly transactions.Implement innovative features to enhance the digital customer experience and boost conversions.Digital Marketing and Media Buying
Lead digital marketing efforts, including media buying and retargeting strategies, to maximize ROI and drive traffic.Collaborate with the marketing team to create multi-channel campaigns that increase engagement and conversions.Analyze campaign performance using data to refine strategies and stay ahead of competitors.Email Marketing & SMS Leadership
Lead the email & SMS team in developing and executing targeted campaigns to nurture leads, engage customers, and drive repeat purchases.Optimize email and SMS strategies based on performance analytics to improve customer retention and loyalty.Ensure consistent, compelling messaging that aligns with brand values across all campaigns.Copywriting and Brand Messaging
Oversee the creation of persuasive copy for websites, product descriptions, emails, and digital ads that resonate with customers.Ensure all content reflects the brand’s voice, values, and value propositions to drive engagement and sales.Product Launch Strategy
Partner with product development and merchandising teams to plan and execute high-impact product launches.Develop go-to-market strategies that maximize product visibility, buzz, and sales across digital channels.Analytics and Reporting
Leverage analytics tools to track site performance, traffic, conversion rates, and other critical metrics.Deliver insightful reports to senior management with data-driven recommendations for continuous improvement.Ensure all analytical systems provide accurate, actionable data to support strategic decisions.Team Leadership and Management
Build and inspire a high-performing team of digital marketers, web developers, email & SMS specialists, and other key roles.Set clear goals, provide mentorship, and foster a collaborative, innovative environment that drives results.Manage budgets, timelines, and resources with precision to deliver projects on time and within budget.Qualifications :
Minimum 8–10 years of experience in e-commerce and direct response marketing, with proven success as an E-commerce Director or similar leadership role.Deep expertise in e-commerce platforms, SEO, digital marketing, media buying, email / sms marketing, direct response marketing, compliance and analytics tools.Exceptional leadership and team management skills to inspire and guide cross-functional teams.Strong analytical and problem-solving abilities to turn data into strategic wins.Outstanding communication and interpersonal skills to build relationships and drive collaboration.Thrives in a fast-paced, dynamic environment, managing multiple projects with strategic precision. Must be a go getter that takes initiative.Additional Information :
Pay is DOEFull-time scheduleInsurance benefits are available for eligible full-time employees. Benefits include Health Insurance, Dental, basic life Insurance, Vision plan, HSA, and Employee Assistance Program.Additional voluntary benefits include accidental insurance, pet coverage, Metlaw services, and additional life insurance coverage.Paid HolidaysPTO Available for Full-time employeesEmployee Discount on Bucked Up products and apparel