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Vehicle Teleoperator Robotics(On-site)

Vehicle Teleoperator Robotics(On-site)

Trucking PeopleAustin, TX, US
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Remote Assistance Operator Autonomous Vehicles

As Remote Assistance Operator, you'll play a critical role in supporting the safe operation of autonomous vehicles. In this position, you will continuously monitor vehicle systems, make real-time decisions when intervention is needed, and ensure that every trip runs safely and smoothly.

This is a hands-on, in-person role based at our Remote Operations Center in Austin, TX, and requires strong decision-making skills, attention to detail, and the ability to thrive in a fast-paced environment.

What You'll Do

  • Monitor assigned autonomous vehicles in real time using multiple camera feeds and the Remote Command (RC) interface
  • Intervene proactively when necessary to ensure safety and compliance
  • Document all interventions and observations using tools such as Notion and Google Sheets
  • Conduct post-trip reviews and flag operational anomalies
  • Participate in Root Cause Analysis (RCA) sessions and contribute to our knowledge base
  • Track and report operational metrics
  • Provide clear, concise handoffs to incoming shift leads

What We're Looking For Required

  • Experience in technical support, dispatch, or operations (IT, transportation, logistics, etc.)
  • Strong decision-making skills under pressure
  • High attention to detail with disciplined documentation practices
  • Basic understanding of autonomous vehicle systems, or a strong willingness to learn

    • Preferred

  • Experience with geolocation tools or Remote Command (RC) interfaces
  • Familiarity with autonomous system perception and planning concepts
  • Skills in log analysis or working with event data

    • Work Environment & Schedule

  • On-site at Austin Office
  • Rotating shifts, including weekends
  • Flexibility to work both morning and evening shifts is required

    • Benefits

  • Pre-tax commuter benefits
  • Subsidised healthcare through HireArt
  • Flexible Spending Account for healthcare costs
  • Company-paid short- and long-term disability and life insurance
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    Vehicle Vehicle • Austin, TX, US