TO GO SERVER, SERVER ASSISTANT, FOOD RUNNER

To Go Server, Server Assistant, Food Runner

Use proper phone etiquette.

Be able to answer guests' questions regarding restaurant menu, policies, directions, etc.

Know the menu and make recommendations, always getting guests to try new things.

Repeat orders back to customers and make sure dishes are put in correctly.

Pay attention to detail while inputting online orders into the computer.

Label all to go boxes with item names and any modifications.

Bag orders as they come up according to Stix's bagging procedure.

Greet customers promptly and politely as they come to pick up their orders.

Read the ticket back to customers and check bags in front of customers to make sure everything is right and meets their expectations.

Conscientiously process credit card payments and ensure each customer is paid out.

Open doors for customers as they leave and offer to help take bags to car.

Bag to go orders for servers.

Help run hot food to dine-in guests and make sure everything meets the customers' expectations.

Help team members as needed with refills, pre-bussing or anything else the customers need.

Keep the kitchen and to go area clean throughout the shift.

Help maintain restaurant cleanliness and follow food safety procedures.

Complete opening, running, and closing side-work as well as daily cleaning duties.