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Sales Associate - Hassett Hardware

Sales Associate - Hassett Hardware

Ace HardwareHalf Moon Bay, CA, US
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Sales Associate - Hassett Hardware

The primary responsibility of this role is to deliver excellent customer service, including cashiering, putting out stock, and customer service. Hassett Hardware strives to create a workplace culture that embodies our core values : In It Together, Every Customer Every Time, Do the Right Thing Not the Easy Thing, and Communication Makes or Breaks Us.

The major responsibilities for this position include :

  • Greet customers by asking the magic question : "What can I help you find today?"
  • Maintain the department and aisles you are responsible for on a daily basis.
  • Ensure that the department you are responsible for is performing (on a weekly basis) to the expectations of the Store Manager.
  • Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards.
  • Maintain awareness of all promotions and advertisements.
  • Execute the daily operational, day-to-day goals and priorities assigned by store management.
  • Assist in the training and development of peers.
  • Actively participate in daily huddle meetings.
  • Uphold merchandising and store cleanliness standards.
  • Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized.
  • Aware of and able to respond to safety issues.
  • Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders.
  • Solicit customers to open an Ace Rewards card.
  • Answer customers' questions and provide information on procedures and policies.

Minimum Requirements

The minimum requirements for this position include :

  • Experience : Sales and marketing experience with retail programs, establishing relationships, and working with customers.
  • Skills / Knowledge : Knowledge of retail computer systems, MS Word, and Excel is a plus.
  • A commitment to service excellence and customer satisfaction.
  • Solid team player with excellent interpersonal skills.
  • Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task.
  • Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business.
  • Physical Requirements

    The minimum physical requirements for this position include :

  • Ability to stand for 8+ hours per day.
  • Ability to bend, lift, crouch, squat, and climb.
  • Ability to lift 60 pounds.
  • Ace Hardware - 12200 | Hassett ACE Hardware HMB

    111 Main St, Half Moon Bay, CA, 94019

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    Hardware Sales Associate • Half Moon Bay, CA, US