Sales Associate - Hassett Hardware
The primary responsibility of this role is to deliver excellent customer service, including cashiering, putting out stock, and customer service. Hassett Hardware strives to create a workplace culture that embodies our core values : In It Together, Every Customer Every Time, Do the Right Thing Not the Easy Thing, and Communication Makes or Breaks Us.
The major responsibilities for this position include :
- Greet customers by asking the magic question : "What can I help you find today?"
- Maintain the department and aisles you are responsible for on a daily basis.
- Ensure that the department you are responsible for is performing (on a weekly basis) to the expectations of the Store Manager.
- Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards.
- Maintain awareness of all promotions and advertisements.
- Execute the daily operational, day-to-day goals and priorities assigned by store management.
- Assist in the training and development of peers.
- Actively participate in daily huddle meetings.
- Uphold merchandising and store cleanliness standards.
- Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized.
- Aware of and able to respond to safety issues.
- Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders.
- Solicit customers to open an Ace Rewards card.
- Answer customers' questions and provide information on procedures and policies.
Minimum Requirements
The minimum requirements for this position include :
Experience : Sales and marketing experience with retail programs, establishing relationships, and working with customers.Skills / Knowledge : Knowledge of retail computer systems, MS Word, and Excel is a plus.A commitment to service excellence and customer satisfaction.Solid team player with excellent interpersonal skills.Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task.Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business.Physical Requirements
The minimum physical requirements for this position include :
Ability to stand for 8+ hours per day.Ability to bend, lift, crouch, squat, and climb.Ability to lift 60 pounds.Ace Hardware - 12200 | Hassett ACE Hardware HMB
111 Main St, Half Moon Bay, CA, 94019