Revenue Operations Manager

goTRGMiami, FL

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Description

ReturnPro is a leading provider of reverse logistics and returns management solutions. We help retailers and brands streamline operations, recover value, and maximize customer satisfaction across every return channel. We are seeking a results-driven Revenue Operations Manager with a strong foundation in partner management and the development of scalable partnership programs. This role will lead the charge in optimizing revenue processes, managing our CRM and marketing systems (primarily HubSpot), and aligning go-to-market strategy with business growth objectives.

Primary Responsibilities / Essential Functions

This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.

Design and implement revenue operations strategies aligned with company growth goals
Own and optimize CRM and marketing automation tools (HubSpot) to streamline lead flow and conversion
Collaborate across SaaS, supply chain, and ReCommerce teams to align revenue initiatives
Manage and expand the partner program to drive engagement and incremental revenue
Analyze operational performance and deliver data-driven insights to leadership
Support partner onboarding, relationship management, and strategic alignment
Lead internal training on revenue ops processes and HubSpot best practices

Qualifications

BS / MS degree in business administration or a related field

3 to 5 years of experience in related fields

Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

Committed to continuous education through workshops, seminars and conferences

Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

Proven ability to drive the sales process from plan to close

Self-motivated in achieving goals and completing routine tasks

Excellent analytical problem solving and communication skills

Excellent verbal and written communication skills

Excellent interpersonal, negotiation, and conflict resolution skills

Excellent organizational skills and attention to detail

Embody ReturnPro’s company values : Team, Innovation, Partnership and Sustainability

Strong analytical and problem-solving skills

Ability to act with integrity, professionalism, and confidentiality

Ability to manage competing priorities

Ability to succeed in a team environment

Ability to multitask

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Revenue Manager • Miami, FL