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Clinical Coordinator

Clinical Coordinator

Thom Child And Family ServicesLowell, MA, US
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Job Description

Job Description

Title : Clinical Coordinator

Reports to : Program Director

FLSA Classification : Exempt

Position Summary :

The Clinical Coordinator provides daily clinical oversight, supervision, and support to direct service teams. As the Program Director’s trusted thought partner, this leadership role is essential to ensuring the consistent delivery of high-quality, client-centered services. The Clinical Coordinator ensures that clinical staff are well-trained, informed, and fully equipped to meet program standards. Key responsibilities also include overseeing the intake process and case disposition, as well as supervising program coordinators and assigning student interns.

Qualifications :

Bachelor's degree (Master’s preferred) in an Early Intervention (EI) Core Team discipline.

Excellent working knowledge of clinical approaches and techniques in the field of Early Intervention.

Experience supervising professional / clinical staff.

Ability to act as a clinical trainer and EI program mentor.

Experience working with infants, young children, and their families.

Excellent communication and organizational skills.

Abide by all confidentiality and professional boundaries standards.

Current driver’s license and reliable transportation.

Computer Knowledge (Excel, Microsoft Word, Microsoft Teams).

Job Elements

  • Oversee daily EI services delivery.

Supervise the delivery of EI services using the program’s clinical team structure.

  • Support the use of ThomConnect.
  • In partnership with the Program Director, ensure that funding and regulatory guidelines and best practices are consistently implemented.
  • Address clinical issues as they arise in collaboration with Program Director.
  • Develop and monitor systems for maximum staff safety in the office and the community.
  • Oversee staff productivity.
  • Clinical supervision and troubleshooting
  • Provide support to team leaders and their staff around clinical services and performance.
  • Provide support to program coordinators.
  • Refer issues to Program Director as appropriate.
  • Work with the Program Director to ensure ongoing program compliance with DPH, EI and reporting standards.
  • Oversee relationships with local schools, school-related resources and community partners

    • Provide support to team leaders responsible for collaboration with LEA and provide regular updates to program director.

  • Participate in regular meetings with community partners.
  • Oversee intake process, case disposition and program coordinators.
  • Supervise Assessment Scheduler.
  • Provide orientation and training for Intake Specialists.
  • Supervise Playgroup coordinator, ASD Team Lead, DHOH / Vision Coordinator and Outreach Coordinator.
  • Oversee orientation and training program.

    • Develop, update, and maintain employee orientation and training program.

  • Supervise the process for portfolio support on each team.
  • Plan and implement required staff training.
  • Participate in recruitment, screening and interviewing and hire in consultation with Program Director of new employees.
  • Oversee the recruitment, assignment, and supervision of student interns.
  • Participate in interviews.
  • Work with the Program Director to apply for funding and write grant proposals.
  • Collaborate with the Program Director about new initiatives and opportunities as requested.
  • Serve as back up to the Program Director as needed.

    • NO PHONE CALLS OR RECRUITERS PLEASE

    Thom Child and Family Services is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, familial status, domestic violence status, or any other status protected by law.

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    Clinical Coordinator • Lowell, MA, US