HIV Outreach Coordinator, TelePrEP Program

Teleprep Navigator

The Philadelphia TelePrEP Program (PTP) is a joint initiative between Jefferson Einstein Philadelphia and the Philadelphia Department of Public Health / Division of HIV Health (PDPH / DHH) to provide at-home and telehealth-based HIV prevention services. The TelePrEP Navigator will be the first and primary point of contact for telePrEP and telePEP patients and will provide comprehensive support for patients to engage in HIV prevention services.

Essential Functions

Comprehensive PrEP and nPEP navigation services : a range of activities to ensure unfettered access to HIV prevention services.

Conduct HIV prevention and sexual health risk reduction education and counseling. Engage HIV negative patients in psychoeducation on HIV / AIDS disease acquisition and prevention services, including testing, behavioral and biomedical HIV prevention interventions.

Schedule / re-schedule telePrEP appointments.

Provide appointment reminders by patient preferred contact method.

Support TelePrEP provider and patient in ensuring a smooth and efficient telehealth appointment experience. Liaise between patient and clinical team to support self-testing, STI treatment, and medication refills.

Link patients to comprehensive primary care when needed.

Link patients to ancillary services : free condom access, mental / behavioral health supports, and other community services.

Enhance positive healthcare outcomes and community awareness about HIV / AIDS, impacting community health through education, linkage, referrals and direct service delivery.

Identify and evaluate models that transform sporadic users of health care into regular and continual users of healthcare; and identify effective methods to support and retain clients in care.

Respond to PTP referrals and patient messages within 8 business hours.

Track progress using CareWare, EMR, and MS excel as appropriate; use data to identify needs assessment.

Provide ongoing adherence and retention services and psychosocial support.

Assist patients in linkage and navigation of the healthcare system.

Assist patients with enrolling in insurance and co-pay assistance programs for which they are eligible.

Contribute to program reporting.

Comply with reporting requirements including Health Department and funding source.

Participate in discussions in staff meetings, case consultations, and group supervision.

Coordinate efforts to recruit and retain patients in HIV prevention services.

Promptly attend scheduled meetings, in-services, and trainings.

Other projects related to HIV prevention as assigned.

Competencies (Knowledge, Skills, and Abilities Required)

Patient-and Family-Centered Practice

Cultural Awareness

Effective Communication

Professionalism

Patient Assessment and Care

Patient and Designated Care Partner Education

Medication Administration and Prescription

Assessment and Diagnosis

Health Information Documentation

Minimum Education and Experience Requirements

Education : Bachelors degree required AND Experience : 1+ years relevant experience (i.e. healthcare navigation, HIV testing and counseling, provision of sexual health service)

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Primary Location Address

5501 Old York Road, Philadelphia, Pennsylvania, United States of America

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

At Jefferson, we offer a comprehensive total rewards package designed to support the health and well-being of our colleagues and their families. It includes a wide range of benefits including competitive pay, health and retirement benefits, life and disability insurance, paid time off, educational benefits, financial and mental health resources and much more. Our diverse benefits offerings ensure you have the coverage and access to services you need to thrive both personally and professionally.