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Construction Product Coordinator

Construction Product Coordinator

Global Track WarehouseBartlett, IL, US
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Job Description

Construction Product Coordinator

Location : On-site – Bartlett, IL

Type : Full-time

The Construction Product Coordinator plays a vital role in managing GTW’s construction-focused product lines. This position oversees product lifecycles, identifies market trends, and ensures a seamless customer experience from order to delivery. The coordinator will manage project timelines, process incoming orders, and serve as a primary point of contact for customers and internal stakeholders. The ideal candidate is a proactive, detail-oriented individual who thrives in both structured and dynamic environments.

Key Responsibilities :

  • Manage day-to-day product and project coordination activities across GTW's construction division
  • Receive, process, and track customer orders from entry to fulfillment
  • Identify and monitor market trends, competitor offerings, and customer needs to support product development and positioning
  • Provide consistent and professional customer support via phone, email, and in-person interactions
  • Attend 3–4 trade shows annually to represent GTW’s products and engage with potential and existing customers
  • Travel quarterly to visit key customers, gather feedback, and maintain relationships
  • Collaborate with sales, engineering, and operations teams to ensure alignment on product offerings and project timelines
  • Maintain accurate records of product data, pricing, and customer interactions
  • Contribute to process improvements and documentation of internal SOPs

Qualifications :

  • Strong analytical skills, including data interpretation and problem-solving
  • Excellent written and verbal communication skills for working with internal teams and external stakeholders
  • Demonstrated experience in product and / or project management
  • Proficient in Microsoft Outlook, Excel, Word, and other Microsoft Office applications
  • Solid understanding of customer service principles and client relationship management
  • Self-motivated with strong time management skills; able to work independently during slower periods of the year
  • Ability to thrive both independently and within cross-functional teams
  • Previous experience in the construction or manufacturing industries is a plus but not required
  • Bachelor’s degree in Business, Marketing / Communication, or a related field required
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    Construction Coordinator • Bartlett, IL, US