Restoration Manager
SERVPRO of La Puente / City of Industry West is hiring a Restoration Manager! To learn more and apply, email your resume and / or a brief description of work history to office@servprolapuente.com.
Benefits :
- Competitive compensation
- Superior benefits
- Paid training
- Career progression
As the Restoration Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.
Key Responsibilities :
Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.Negotiate with customers and / or clients for approval of restoration activitiesSchedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractorsReview job site documentation to support the services provided and ensure proper client requirements and billing processMaintain all communications with customers, teammates, vendors, and insurance representativesManage production expenses including labor, equipment, vehicles, and other assetsManage the customer and client experience and overall satisfaction Provide priority response to potential customers, as needed.Actively engage in recruiting, hiring, and training restoration teammatesYou will handle each job from start to finish, including the scheduling of the crews, Xactimate, and SERVPRO softwarePosition Requirements :
High school diploma / GED; Associate degree or Bachelor's degree preferredValid driver's license, CLEAN driving recordAt least 2 years of management and / or supervisory experienceAt least 3 years of industry experienceIICRC certification a preferredSkills / Physical Demands / Competencies :
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistanceAbility to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)Ability to repetitively push / pull / lift / carry objectsAbility to work with / around cleaning agentsEach SERVPRO Franchise is Independently Owned and Operated.