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Automotive Acquisition Agent

Automotive Acquisition Agent

Oremor AutomotiveTemecula, CA, US
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Talent Acquisition Agent

At Temecula Valley Toyota, a Talent Acquisition Agent will be responsible to prospect, appraise, and present offers to current vehicle owners with the goal of purchasing their vehicle.

If you've got the drive to join a fast-paced working environment and hit our high standards - Apply Today!!

What we offer to our employees :

  • Health
  • Dental
  • Vision
  • Life
  • 401K with match
  • Health & Wellness Program
  • Community involvement
  • Company paid vacation and holidays
  • Growth opportunities
  • Paid training
  • Employee vehicle purchase plans
  • Family friendly work schedule
  • Discounts on products and services

Responsibilities

  • Purchase cars from customers as part of our Kelley Blue Book Buying Center program & Trade-In Marketplace or other customers looking to sell or turn in their current vehicles.
  • Understand mechanics of vehicle and the necessary repair needs to sell vehicles that meet auto group standards.
  • Manage inventory descriptions across all platforms utilized within the business.
  • Know and understand the federal, state, and local laws which govern used car purchases and sales.
  • Help appraise used vehicles.
  • Manage task lists to ensure the follow-up process is being executed on a daily basis.
  • Update KBB ICO data for executive management on Google Docs on a daily basis.
  • Actively search opportunities on 3rd party sites (Offer Up, Local Listings, Craigslist, Facebook Marketplace, Autotrader, Cars.com, CarGurus, private sellers listings, etc).
  • Follow up on trades from the dealership.
  • Coordinate vehicle purchases / pickups with seller and Management on outside vehicle purchases.
  • Learning, understanding, and adhering to call and email scripts.
  • Active participation in department meetings and training.
  • Working together with a team to reach department and store goals.
  • Meeting with the manager regarding objectives, planned activities, reviews, and analysis.
  • Manage a high volume of customer inquiries.
  • Engage and follow up with the hundreds of leads we receive daily through phone, email, and text.
  • Set appointments at the dealership affiliated for appraisal and purchase.
  • Build rapport with the client using industry and market data.
  • Leverage all software and data provided to confirm and offer the appraisal amount for the vehicle purchase.
  • Update client information in our CRM Report daily.
  • Follow up with all customers post-appointment for satisfaction.
  • Must be able to contribute to a positive team environment as this position is highly collaborative.

    • Qualifications

  • High school diploma or the equivalent required.
  • High level of customer service.
  • Team player.
  • Must have a valid California Driver's license with a clean driving record.
  • Ability to read and comprehend instructions and information.
  • Positive, friendly attitude and demeanor.
  • Professional personal appearance.
  • Assisting in customer trade in inquiries including curbside purchases and "Service to Sales" customers.
  • Appraisal and purchase of used vehicles from different sources.
  • Excellent communication skills.
  • Experience with CRM and DMS a plus, but not necessary.
  • Ability to meet company's production and quality standards.
  • Computer skills required.
  • Previous dealership, selling or marketing experience preferred.
  • Establish personal income goals that align with dealership standards of productivity and strategy.
  • Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction.
  • The realization of the company business having been built on guest satisfaction.
  • Other duties asked of personnel.
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    Acquisition • Temecula, CA, US