Assistant Manager

Freddy's Frozen Custard & SteakburgersWichita Falls, TX, United States

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Join the Leadership Team at Freddy's!

As an Assistant Manager, you'll be a vital leader in a fun, fastpaced environment that prides itself on Genuine Hospitality and teamwork. Working closely with the General Manager and the rest of the team, you'll help shape the strategic vision of our restaurant, motivate and develop staff, and ensure that every guest experience reflects our standards of quality and service. If you're passionate about coaching people, driving business results and making a difference every day, we'd love for you to bring your energy and expertise to Freddy's.

Uphold Freddy's standards of Hospitality, Quality and Cleanliness and teach them to the team
Lead by example, be vocal and prepared, and demonstrate strong timemanagement skills
Show a willingness to learn and accept coaching and constructive criticism
Practice situational management , expect the unexpected and correct operational mistakes with guest satisfaction as the goal
Spend most of your time on the restaurant floor rather than the office, maintaining a sense of urgency and intensity
Assess team performance, coach and develop team members and build a positive culture
Control labor and food costs, reduce waste and improve efficiency
Maintain cleanliness and maintenance of the facility and equipment
Build relationships with guests and handle guest issues with a hospitalityfirst mindset
Manage vendor relationships, product ordering and inventory appropriate to sales volume
Utilize management tools such as spreadsheets, schedules, financial reports (P&L), pars and inventory levels to drive profitability and growth
Hire, train and motivate staff, coordinate schedules and perform performance analysis to identify opportunities for growth

About You

At least 1 year of experience as a shift lead or manager in a fullservice, casual dining or quickservice restaurant

Demonstrated ability to deliver exceptional guest service and develop people

Experience reading financial statements, sales or activity reports to measure productivity and goal achievement

Proficiency with desktop software and spreadsheets; experience with labor management and P&Ls is a plus

Strong attention to detail and quality standards while managing time and priorities efficiently

Ability to communicate effectively with guests and team members

A dynamic personality and passion for serving highquality food with a smile

Always focused on profits, sales growth and team development

Physical Requirements

Availability to work a variety of hours (days, nights and weekends) within the local metro area

Ability to stand or walk for up to a 10hour shift and lift up to 40 lbs

Willingness to bend, stoop and occasionally use a ladder

Benefits

Competitive pay based on experience

Comprehensive health benefits , including medical, dental and vision coverage

Paid time off accrual and meal allowance

Familyfriendly hours and a culture centered on teamwork and hospitality

Paid training and clear advancement opportunities for those who demonstrate pride, service and attention to detail

Join Us!

If you're passionate about guest relations, employee development and business growth, and you thrive in a fun, fastpaced environment, Freddy's is the place for you. Help us continue to deliver great food and hospitality while growing your career!

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Assistant Manager • Wichita Falls, TX, United States