Medical Receptionist

American Family CareCincinnati, OH, US

job_description.job_card.30_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

Receptionist Position

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. Come join our team today!

We offer competitive pay and exceptional benefits that include :

Paid time off
Flexible scheduling
Health insurance
Retirement benefits

We are seeking a highly motivated Receptionist to join our team. The receptionist will be responsible for providing exceptional customer service to patients and visitors, ensuring smooth operation of the front desk, and managing patient flow. The ideal candidate will have excellent communication and interpersonal skills as well as the ability to multitask in a fast-paced environment.

Key Responsibilities

Ensure the clinic is ready to open each day by inspecting the facility, launching all necessary computer system applications, and organizing new patient registration packets and mandatory documentation

Greet patients and provide them with initial paperwork, while also obtaining copies of their insurance and identification cards

Determine, collect, and process patient payments. Resolve any billing issues or patient collection accounts

Address any patient needs in a courteous manner, including scheduling follow-up appointments and fulfilling medical documentation requests

Maintain cleanliness and organization of the waiting area and front desk

Reconcile daily patient charges (cash, check, credit cards) against system reports and investigate any discrepancies

Complete closing procedures by preparing closing documentation and submitting required reports

Complete cash control procedures and secure financial assets

Maintain thorough and accurate documentation and patient confidentiality

Perform other duties and tasks as assigned

Qualifications

High School diploma required; associate degree preferred

1-2 years of experience in a medical office or urgent care setting preferred

Proficient in basic computer skills and experience with electronic health records preferred

Knowledge of medical terminology, insurance procedures and HIPPA regulations preferred

Excellent customer service skills with a positive attitude and a professional demeanor

We are an equal opportunity employer and welcome all qualified candidates to apply.

serp_jobs.job_alerts.create_a_job

Medical Receptionist • Cincinnati, OH, US