Scheduling Coordinator

Craftsman ContractorsLexington, KY, USA

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At Craftsmen Contractors, we believe in doing more than building and repairing roofs - we build trust, relationships, and careers. Backed by the Allstar Services family, our Lexington team is growing fast, and we're looking for a Scheduling Coordinator who's ready to grow with us.

If you're early in your career, have strong communication skills, and thrive in a role where you're connecting people, solving problems, and keeping projects moving - this could be your next big step.

What You'll Do

In this critical, in-office role , you'll be the go-to person for scheduling and coordination once a job is ready for production. You'll manage timelines, keep everyone in the loop, and ensure that every detail is double-checked before crews arrive on-site.

Key Responsibilities :

Review orders and confirm job details once projects are ready for scheduling.
Coordinate schedules with homeowners, crews, vendors, and internal teams.
Communicate effectively with the production team to manage logistics and field needs.
Confirm material orders, delivery dates, and job readiness.
Provide quality control updates and follow-up communication with homeowners.
De-escalate concerns and resolve scheduling or logistical conflicts quickly.
Maintain accurate records in CRM systems (AccuLynx).
Work closely with project managers, sales, and leadership to keep the pipeline moving smoothly.

What We're Looking For

3-5 years of experience in scheduling, logistics, coordination, or related administrative roles.

Strong interpersonal skills - comfortable communicating up, down, and across the organization.

Ability to build rapport with homeowners, crews, and vendors.

Organized self-starter with strong time management skills.

Proficient in Microsoft Outlook and Excel (able to open, sort, and filter spreadsheets).

CRM experience preferred (AccuLynx, Salesforce, etc.) but willing to train the right candidate.

Bi-lingual (English / Spanish) is a plus.

Calm under pressure and able to manage multiple projects at once.

Why You'll Love It Here

At Craftsmen Contractors, our culture is built on :

Focus on the needs of others - putting people first in every interaction.

Effective communication - keeping everyone informed and aligned.

Generous ambition - aiming high while supporting your team.

Meaningful personal ownership - taking pride in your work and results.

This is more than just a scheduling role - it's a chance to grow your career in a company where your voice matters, your work is valued, and your potential is recognized.

Craftsmen Contractors seeks to safeguard its employees, customers, and others while conducting company business. Following a conditional offer of employment, all applicants who are offered employment with Craftsmen Contractors will be subject to a background investigation. Offers of employment are contingent on the successful completion of a background investigation and motor vehicle report conducted in accordance with Company policies and all applicable laws. Information obtained from a background investigation will be considered for employment purposes as permitted by federal and state law and in accordance with Craftsmen Contractors ' Equal Employment Opportunity Policy.

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Scheduling Coordinator • Lexington, KY, USA