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SECURITY - SUPERVISOR

SECURITY - SUPERVISOR

Seminole GamingHollywood, FL, US
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Seminole Hard Rock Hotel & Casino Hollywood Security Position

Seminole Hard Rock Hotel & Casino Hollywood is a world-renowned entertainment, gaming, and hospitality destination. The resort unveiled a $1.5 billion expansion on Oct. 24, 2019. This includes upscale guestrooms, luxury guestrooms, unique swim-up suites, and redesigned guestrooms. Additional amenities include a lagoon, spa, recreational water experience, dining outlets, gaming floor, meeting and convention space, and an entertainment venue.

Responsibilities :

Under the direction of the security manager, the incumbent is responsible for promoting a friendly, customer-oriented personality at all times. Directs the activities of Security Officers, Command Console Operators, and Security Officer / Medical Response Technicians. Protects and safeguards assets of patrons, employees, and the company. Schedules and coordinates security activities. Duties include :

  • Conducting themselves in accordance with Gaming Commission Regulations, and Seminole Tribe of Florida / departmental policies.
  • Conducting inquiries into alleged instances of negligence or misconduct. Coordinating activities with local and state law enforcement officials.
  • Preparing detailed incident reports in a clear and precise manner.
  • Reviewing all incident reports for accuracy submitted by Security Officers.
  • Directing and delegating responsibilities to the Security Officers.
  • Communicating all policy changes, memorandums, and special events on a daily basis.
  • Communicating with guests and other employees in a positive manner, both in oral and written forms.
  • Evaluating subordinates' performance.
  • Coordinating emergency situations.
  • Performing other duties as assigned.

Qualifications :

High school diploma or equivalent required. One (1) year of job-related security experience required in a high volume casino / hotel complex environment or an equivalent combination of education and / or experience. Security experience may be substituted with law enforcement experience.

  • Must be able to effectively direct vehicular traffic in parking lots / garages and entrances / exits.
  • Excellent time management skills required.
  • Must be able to read technical manuals and to speak to the general public and / or groups of individuals.
  • Strong computer skills are required along with the ability to wear a radio earphone without any medical limitations.
  • Must be able to work in a professional office environment, as well as on a casino floor with constant exposure to the general public and smoke.
  • Must be able to work outdoors in all weather conditions.

    • Work Environment :

  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and / or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • The casino environment is hectic, fast-paced, and often crowded and noisy. May be exposed to casino-related environmental factors including, but not limited to, second-hand smoke, excessive noise, and constant exposure to the general public.
  • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

    • The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting, and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

    As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to :

  • Credit Check
  • Criminal Background Check
  • Drug Screen

    • While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs, or technical developments).

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    Security Supervisor • Hollywood, FL, US