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Field Service Engineer

Field Service Engineer

Veterans Prime, Inc.Little Rock, AR, US
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Field Service Technician

Immediate hiring need for a full time position with a generous benefits package.

80-85K first year

Duties and responsibilities :

  • Install, service, and repair electromechanical equipment at customer sites, manufacturing facilities, and sales offices
  • Utilizes hand tools and test equipment, such as multimeters, to perform work
  • Effectively communicates technical issues and findings with the Engineering Department
  • Performs in-house phone troubleshooting support to customers
  • Supports sales for product demonstrations
  • Provides a range of known solutions to problems
  • Innovates on the fly to resolve new and unique problems
  • May be required to provide after-hours phone troubleshooting support
  • Will be asked to travel extensively, nationwide
  • Build and maintain customer relationships
  • Performs other duties, as assigned by the manager
  • Able to book own travel with credit card (reimbursed weekly)
  • Must live within 1 hour of a major airport

Required qualifications :

  • Experience with industrial and commercial electrical systems
  • Knowledge or experience of industrial mechanical systems preferred, but not necessary
  • Expert knowledge of supplied machinery (company provides extensive training)
  • Requires travel up to 100% of the time, inclusive of consecutive overnights, between 10-14 days
  • Ability to accurately and effectively communicate problems and suggest possible solutions
  • Demonstrated ability to effectively manage multiple tasks, prioritize work, and maintain detailed records
  • Proficiency with Microsoft Outlook and Excel
  • Veterans are highly encouraged to apply
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    Field Service Engineer • Little Rock, AR, US