Supportive Housing Case Worker

Supportive Housing Case Worker

As a long-time leader in Connecticut, New Reach hopes to now chart a new path by fundamentally shifting how our community manages and responds to the homelessness and housing insecurity crises. With increased focus on preventing evictions and providing long-term stability for those who are establishing their independence, we believe a true systems change is possible. We imagine a world where the need for shelter is minimal because individuals and families are able to stay in their homes instead of being evicted and those who are struggling to make ends meet can get the help, they need to maintain stability. We inspire lasting independence for all people affected by homelessness and poverty through a continuum of housing and support, using the most innovative, progressive, equitable and inclusive methods.

On-going support, counseling and advocacy for the needs of clients and their families.

Provide the majority of services in the client's home or a location of the client's choosing.

Acts as primary contact person for not less than eight and no more than 25 households.

Development and implementation of action plans for clients per program guidelines.

Maintains timely and accurate client files, including care plans, correspondence and case notes.

Locate and help secure appropriate housing arrangements for households.

Assist clients in identifying un-addressed needs related to benefits, education, housing, medical and other needs.

Maintain strict confidentiality concerning any client's information, living information and HIV / AIDS status.

Maintain records and statistics on clients as directed by Program Manager.

Assist in program development and quality assurance activities as directed by Program Manager.

Create awareness; educate policy makers on issues relevant to the needs of clients.

Attend required trainings programs and community meetings as assigned.

Develop a strong community profile within the homeless services, mental health, substance abuse and / or HIV / AIDS community as an advocate for clients.

Attend regularly scheduled supervision, staff and or other meetings as requested.

Mandated to report any witnessed or suspected child abuse to the Department of Children and Families.

Occasional 24 hour on-call coverage

Assist with special projects and complete other duties assigned by Program Manager.

Minimum BA / BS with two years related experience, or Master's Degree in related field.

Bilingual / Bicultural preferred.

Experience with Motivational Interviewing a plus.

Experience working with specific needs of a vulnerable population

Knowledge of mental health and HIV and the care continuum.

Strong advocacy skills.

Proficient in Microsoft Outlook, Word, Excel and Power Point.

High level of organizational skills and ability to prioritize and manage multiple projects simultaneously.

Excellent written and verbal communication skills.

Ability and desire to work as part of a team; identify and support the mission of New Reach.

A commitment to the values of New Reach : Professionalism, Integrity, Compassion and Initiative.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The associate must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.