Backroom Attendant (Donation Attendant)

Store Backroom Attendant

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Pay Rate : $14.00 per hour

Status : Full time / 38 hours per week

About the Role

Join our team as a Store Backroom Attendant where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

Key Responsibilities

Provide exceptional donor service by greeting donors and offering assistance

Process and track donations accurately

Maintain a clean and well-organized donation area

Sort, load, and unload Salvation Army trucks per center policy

Power sort donations as they arrive (where applicable)

Support production processes as needed

Safeguard all donated materials and assigned equipment

Report any complaints, damage, or injuries occurring in the donation area

Guide donors on acceptable materials and provide information about pickup services for heavy items

What You'll Need to Succeed

Required Qualifications

High School Diploma or currently pursuing

Strong English communication skills for donor and team interactions

Basic computer skills and ability to learn new systems

Basic math skills

Ability to pass pre-employment background check

Must be available for a flexible schedule including weekends, holidays and evenings

Physical Requirements

Ability to regularly lift and move up to 50 pounds

Occasionally lift and move up to 100 pounds

Stand for extended periods

Walk, reach, climb, balance, stoop, kneel, and crouch as needed

Work in various weather conditions (outdoor exposure)

What Success Looks Like

Positive donor feedback

Clean and organized donation area

Meeting daily production goals

Strong team collaboration

Reliable attendance and punctuality

Accurate donation tracking and receipting

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and / or people without a college degree are encouraged to apply.