Customer Experience Specialist

A company is looking for a Customer Experience & Grants Operations Specialist to join their team. Key Responsibilities Provide customer-facing support for grantees and internal stakeholders Manage and track grants using Salesforce and Airtable Coordinate with international teams and navigate customs / logistics processes Required Qualifications 3+ years in customer-facing service roles Proficient in Salesforce and Airtable Experience with Cisco ordering system (CCW) Fluent in English; experienced in international collaboration Familiar with international customs and logistics