Clinical Sales Specialist, Structural Heart - TAVI (Kansas City / Wichita, KS)

The Opportunity

Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of STRUCTURAL HEART disease. We aim to lead the markets we serve by requiring the solutions we offer customers to enable outcomes that advance the standard of care.

The job purpose and scope of the Structural Heart Clinical Lead Specialist (CLS) is an integrated part of clinical trials and commercial sales in collaboration with the Regional Sales Directors and the Clinical Lead Manager (CLM). This position will report into the Clinical Lead Manager for the US. In addition, the CLS will collaborate with the training & sales department to be an extension for field preceptorship initiatives. The Clinical Lead Specialist is to support Abbott TAVI US clinical trial and commercial case coverage, trial enrollment and sales support primarily assigned to a region but with US coverage responsibility. Additional support may be needed outside of defined region as business needs arise. The CLS will be the expert to support start up trial and commercial accounts to include Abbott proctor delegate designation. The Clinical Lead Specialist exhibits excellence in clinical competency, ensures patient centric focus, maintains high standards of clinical outcomes, and actively supports the assigned region to identify opportunities and challenges with customers to advance market share and achieve franchise goals. The CLS will be the main point of contact for all trial related activities in the region identifying quality concerns, challenges, and continuity of trial oversight. In summary focused activities include trial support & outcome accountability, quality assurance initiatives, Abbott proctor delegate responsibilities, appointed as a field preceptor for in field training, and commercial lead case support as needed.

This position may travel more than 50 - 75% depending on staffing and regional demands.

What You’ll Work On

• Train the trainer activities as an extension supporting field training needs to include proctoring, case observation host, solo case authorization, boot camp support and assisting with field mentoring of new hires from time of hire to solo case support.
• Support in classroom training for new hires if requested.
• Assist with trial and commercial overflow needs of CT planning and sizing with 3 Mensio with TAVI device for proper patient selection.
• Serving as primary resource for clinical trial and lead / coach / commercial case support, demonstrating excellence in procedural success rates and patient outcomes.
• Providing trial site education of clinical trial protocol, inclusion, and exclusion criteria.
• Supporting trial patient approval discussions for site trial investigators, PI’s, research coordinators and subject selection committee.
• Establishing and strengthening the research partnership by building strong business relationships with research coordinators and physician PI’s.
• Driving regional clinical trial enrollment plans and initiatives to meet trial enrollment forecasts, identifying gaps and developing plans per site for proper engagement and enrollment commitment.
• Properly managing trial inventory and acquisition
• Providing documentation as required from customer for quality assurance initiatives
• Partnering with Regional Sales Directors to develop and establish regional strategy and deliver procedural growth; ensure a firm grasp of account activity, current and historical performance
• Communicating product, clinical and market data to appropriate personnel inform customers of the latest product, therapy and technology developments in the industry and engages in clinical, procedural, and technical discussions, and link data outcome to key messaging
• Meeting with existing and potential clients to identify clinical needs, goals, and constraints related to patient care, and provide creative and feasible solutions. Build relationships in various hospital departments (Research coordinator, valve coordinator, surgery, interventional cardiology, purchasing, etc.) and identify key decision makers to facilitate future sales and trial support
• Maintaining value to the customer, ensure skillset is viewed as being an expert in TAVI therapy and industry; proactively invest in professional development and remain relevant

Required Qualifications

Preferred Qualifications