Job Description
Collegiate Hotel Group® is seeking a Director of Sales to join Hotel Abacus and its brilliant team of hospitality enthusiasts.
JOB DUTIES AND RESPONSIBILITIES
- Maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership
- Provide pricing and guidance recommendations to sales staff, review and approve any special corporate negotiated rates
- Develop a working knowledge of the operations of the hotel, including food and beverage, guest services, reservations
- Develop a complete knowledge and ensure adherence to company sales policies and SOPs
- Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience
- Provide guidance for RFP Season Annually to National Sales with the help from GM and / or Regional DOS & National Sales
- Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented for the team
- Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches, and networking events
- Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies
- Analyze sales and revenue management reports to identify trends and future demand opportunities Monitor pricing, MAR and other minimums to ensure pricing is within an acceptable range based on available inventory, current sales / revenue strategies and market demand
- Participates in forecasting for revenue and expenses
- Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition
- Conducts weekly and monthly share analysis for measurement of hotels market performance versus competition and implements strategies accordingly in conjunction with the Regional Director of Sales, Regional Director of Revenue Management, GM
- Recommend and implement new sales programs at the hotel and accurately track ROI
- Initiates collateral and online marketing efforts to include all printed sales collateral, direct mail, discount promotions, e-mail marketing, website presence and tracks ROI on all advertising and marketing spend
- Prepares annual marketing / business and budget plans
- Set and monitor team member goals including weekly sales activities, room night and revenue goals monthly, quarterly, yearly
- Abides by Prime Time Selling hours
- Perform any other job-related duties as assigned
EDUCATION AND EXPERIENCE
Minimum of Bachelor's Degree in Hotel Administration, Business, or MarketingMinimum of 5 years in progressive hotel sales with leadership responsibilitiesKNOWLEDGE, SKILLS AND ABILITIES
Strong analytical skills relative to impact on hotel revenuesAbility to communicate effectively verbally and in writingStrong interpersonal skillsStrong understanding of revenue management principlesProficient in Microsoft Office Products, focus on Excel, Word and OutlookAbility to travel as neededMust have flexible work hours that may include evenings, weekends, and holidaysBENEFITS / PERKS
Work today, get paid today, with Daily Pay!Free telemedicine and virtual mental health care access for all team members starting day one!Multiple health insurance and life insurance options401k plan + company matchPaid time off for eligible team membersHoliday pay / paid holidaysPet insuranceEmployee Assistance ProgramDiscounted hotel roomsSavings Marketplace discounts on event tickets, electronics, gym memberships + more!