Customer Support Representative

A company is looking for a Customer Support Representative (Hybrid). Key Responsibilities Complete CSR I certification program within 10 weeks and deliver professional support via chat, email, and phone Meet or exceed customer satisfaction scores and service level agreements while documenting interactions in Salesforce Collaborate with internal teams to resolve customer concerns and drive product adoption Required Qualifications High School Diploma or GED 1+ year of service experience in customer support or a call center environment Tech-savvy with the ability to learn new technology Experience with Salesforce or similar CRM preferred Self-motivated and team-oriented with a focus on service excellence