Epic Application Analyst Senior - Beaker Clinical Pathology

Hennepin HealthcareMN-Minneapolis-Downtown Campus

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SUMMARY :

We are currently seeking an Epic Application Analyst Senior (Beaker Clinical Pathology) to join our team. This role will work full time (days), including some on-call coverage. Open to fully remote work. The role requires a Beaker Clinical Pathology Certification, Accreditation, Proficiency, or Proficiency Self-study AND an additional Epic Certification, Accreditation, Proficiency, or Proficiency Self-study.

Purpose of this position : Under limited supervision, support the IS&T team in maintaining Epic system and associated applications with integration / interfaces with Epic.

Current List of non-MN States where Hennepin Healthcare is an Eligible Employer : Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansa, Louisiana, Mississippi, Nevada, North Carolina, North Dakota, New Mexico, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia and Wisconsin.

RESPONSIBILITIES :

Research to develop, configure, and modify moderate to high complexity "break fix" solutions in Epic
Create documentation of build
Review build, test, debugs, and document progress of Epic issues in partnership with the TS utilizing the SLG process and release notes
Participate in testing phases of associated applications during implementations and upgrades
Develop strong relationships with end user communities, customers, and business partners
Provide Epic content expert support for applications with integration / interfaced systems
Identify opportunity for process / system improvements by adopting new Epic functionality
Perform system monitoring for optimal compliance
Facilitate meetings
Manage and grow customer relationships
Perform PSE analysis of risk and impact
Participate in hardware and software planning
Mentor and train team members
Provide regular and / or off hour on call support as scheduled
Perform other duties as assigned

QUALIFICATIONS :

Minimum Qualifications :

6 years relevant of comprehensive professional experience working in the electronic health record

Associates of Arts (AA) or Bachelor’s degree

An approved equivalent combination of education and experience

Preferred Qualifications :

Ability to collaborate and bring teams together

Experience developing technical / systems design specifications and building system solutions

Experience executing risk mitigation plans

Demonstrated ability to spearhead resolution of team related issues

Minimum of 3 years experience in post go live support developing technical / systems design specifications and building enhancement solutions

Knowledge / Skills / Abilities :

Ability to think strategically and demonstrate flexibility to adapt to changes in organizational or department priorities

Critical thinking and problem-solving skills

Demonstrated analytical, critical thinking, problem solving and conflict resolution skills

Ability to multi-task and prioritize tasks

Ability to explain or demonstrate technology in a manner suited to the audience

Ability to provide customer focused service and communicate the value of proposed solutions

Ability to communicate issue updates to stakeholders

Ability to serve as subject matter expert for technical questions

Ability to mentor and train team members

License / Certifications :

1 Current Epic Certification OR 1 Current Epic Accreditation OR 1 Current Epic Proficiency Self-study OR 1 Current Epic Proficiency (Beaker Clinical Pathology)

AND-

1 additional current Epic Certification OR 1 Current Epic Accreditation OR 1 Current Epic Proficiency Self-study OR 1 Current Epic Proficiency

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Epic Analyst Beaker • MN-Minneapolis-Downtown Campus