Patient Service Representative-Trainer

Patient FirstHanover, MD

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The responsibilities of this job include, but are not limited to, the following :

Facilitating the introduction to Front Office classes, One-on-One, Buddy, and Progressive Training;
Maintaining Front Office manuals;
Attending quarterly meetings for Front Office trainers;
Facilitating training and documentation necessary for new trainers;
Working in the Front Office as needed;

Providing exceptional patient and client service.

M inimum education and professional requirements include, but are not limited to, the following :

Employee must be 18 years of age or older;

Strong verbal and written communication skills;

Minimum typing experience;

High school graduate or equivalent;

Ability to travel required;

Flexible schedule required.

Salary Range : $19.50 - $22.00, depending on experience.

Benefits and Other Compensation :

Health, Dental and Vision insurance for employees and dependents

Disability, Life and Long Term care insurance

Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)

Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank

Overtime Pay, Holiday Pay, Double time compensation for all holidays worked

Discounted medical treatment at any Patient First location for employees and immediate family

Bonuses include :

Recruitment bonus

Patient Care Performance bonus (center employees only)

Weekend bonus (center employees only)

Patient Service • Hanover, MD