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Security Dual Rate Supervisor - Harrah's Joliet

Security Dual Rate Supervisor - Harrah's Joliet

Caesars EntertainmentJoliet, IL, United States
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Step into a pivotal role that blends leadership with hands-on security expertise. As a Security Dual Rate Supervisor, you'll seamlessly transition between acting as a Security Officer and stepping up as a Security Supervisor—based on departmental staffing needs and operational priorities.

This exciting opportunity typically includes at least two days per week in a supervisory capacity, guiding your team and ensuring top-notch security standards, while spending three days per week in a Security Officer role, actively contributing to the safety and integrity of the property.

If you’re ready to lead while staying connected to the action on the ground, this dual-position offers the best of both worlds.

Security Supervisor Functions :

  • Assists Shift Manager in accomplishing departmental goals and objectives.
  • Coordinates all Security activity on an assigned shift.
  • Monitors incident reports ensuring accuracy and efficiency. Initiates investigatory process when appropriate.
  • Appears in Court as needed.
  • Prepares work schedules and special details pertaining to shift.
  • Personally responsible for all compliance matters pertaining to Security.
  • Trains and coordinates staff to ensure compliance on all related policies.
  • Performs duties as assigned.
  • Acts as a role model and presents oneself as a credit to Harrah’s and encourages others to do the same.
  • Adheres to all department / company policies and procedures.

Security Office Functions :

  • Strive to offer warm and welcoming service to every customer! Responsible for the safety and well-being of guests and fellow employees.
  • Check IDs and ensure all guests are at least 21 years of age to enter the casino.
  • Observe and report disruptive or intoxicated persons.
  • Provides guidance and offers general escort services, Security Dispatch, and security podiums.
  • Patrols all sections of the property to identify safety hazards and breaks in security.
  • Interviews, investigate and documents all applicable incidents in accordance with company policy.
  • Protects company assets by adhering to Illinois gaming regulations.
  • Verifies jackpot payouts.
  • Observe money and chip transfers throughout the property.
  • Provide medical attention in emergencies to guests
  • Ability to effectively communicate over the dispatch radio
  • Adheres to all department and company policies and procedures.
  • Acts as a role model presents oneself as a credit to Harrah’s, and encourages others to do the same.
  • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies
  • Maintain an upbeat demeanor in all interactions as well as maintain composure in handling difficult interactions.
  • Completes all other duties as assigned.

    • Requirements :

  • 21 years of age or older required.
  • High school diploma or equivalent required.
  • Valid driver's license required to drive a security vehicle on the property when needed
  • Prefer individuals with two years of police, military, or casino security experience
  • Updated AED and CPR certification required (Or must be obtained within your first 90 days of employment) .
  • Must possess good oral and written communication skills, along with a good working knowledge of basic computer programs
  • Must be able to listen and respond to visual and aural cues
  • Must be able to get along with co-workers and work as a team
  • Must be able to respond calmly and make rational decisions when handling customer needs and concerns.
  • Must present a well-groomed appearance
  • Must possess excellent customer service skills.
  • Good oral and written communication skills, including tact when dealing with difficult customers; must be fluent and literate in English
  • Must be able to work a flexible schedule to include nights, holidays, and weekends.
  • Must be able to obtain a Level 2 Illinois Gaming Board license.
  • Internal candidates must meet Harrah’s Joliet’s Transfer Eligibility Requirements.

    • Physical, Mental, and Environmental Demand :

  • Must be able to lift up to 40 lbs. and carry objects weighing up to 40 lbs.
  • Must be able to work in areas containing secondary smoke, high noise levels, bright lights, and dust.
  • Position requires 35% standing, 5% sitting, and 60% walking.
  • Requires some kneeling and reaching overhead.
  • Must be able to respond calmly in crisis and stressful situations and be able to make rational decisions when handling guest and employee issues.
  • Must be able to restrain individuals when a condition of arrest exists, physically
  • Requires frequent bending, pushing, twisting, climbing, and stooping.
  • Must be able to respond to touch, speech, smell, aural, and visual cues.
  • Must be able to work in a fast-paced environment involving constant public contact.

    • Compensation & Benefits :

  • 18.00 per hour, with additional compensation based on a toke rate. (Security Officer)
  • 22.00 per hour (Dual Rate Supervisor)
  • Employment Type – Full Time

    • Benefits Package :

  • Comprehensive Medical, Dental, and Vision Insurance to support your health and well-being
  • Life and Disability Insurance to provide financial security in unexpected situations
  • 401(k) retirement plan to help you save for the future.
  • Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs
  • Education Assistance program to support your professional development and continuous learning
  • Exclusive Team Member Discounts as a recognition of your valuable contribution to the team
  • Holiday Pay to ensure you are compensated for recognized holidays

    • Shift Details :

  • Grave Shift : 11 : 00 pm -7 : 30 am

    • Please note that the schedule may vary based on the operational requirements of the business, so flexibility is essential.

    Disclaimer :

    This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (., emergencies, changes in personnel, workload, rush jobs, or technical developments).

    Caesars Entertainment, Inc. is committed to being an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act, Caesars may provide reasonable accommodations to qualified individuals and encourage both prospective and current employees to discuss potential accommodations with the employer.

    The ethos of our Caesars family is guided by our Mission, Vision, and Values. We take immense pride in embodying these values : Together, We Win, All In On Service, and Blaze the Trail, each and every day. Our mission is to "Create the Extraordinary." Our vision focuses on "Creating spectacular worlds that immerse, inspire, and connect you. We do not perform magic; we create it with excellence. #WeAreCaesars." Should you wish to contribute to the creation of magic, we invite you to explore our dynamic and distinctive career opportunities.

    As part of the onboarding process for new hires, candidates must obtain an Illinois gaming license and undergo a comprehensive background check. Furthermore, pre-employment drug testing is compulsory for certain positions. Caesars Entertainment, Inc is dedicated to equal opportunity and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic

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    Security Supervisor • Joliet, IL, United States